Returns & Refunds

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30-day returns

You can return most items within 30 days of delivery. Items must be unused and in their original packaging.

How to start a return

1. Contact us with your order number and the items you want to return.
2. We'll send you return instructions.
3. Ship the items back using the instructions provided.

Refunds

Once we receive and inspect the return, we'll refund the original payment method within 5–10 business days.

Exceptions

Gift cards, personalised items and opened hygiene products can't be returned.